FLIK Product Catalog
This catalog serves as the definitive, high-level overview of FLIK’s product offerings, categorized by their primary user base and function.
I. Merchant & Business Suite
This suite of products is designed for merchants and administrators to manage their operations, analyze performance, and access financial services.
| Product/Service Name | Description | Key Components/Features | Strategic Goal | Status |
|---|---|---|---|---|
| FLIK Merchant Dashboard | Unified platform for merchants to manage sales, operations, CRM, reporting, and checkout configurations. | - Order & fulfillment management - Product management - CRM functionalities - Reporting & Analytics - 1-Click Checkout configuration - Shipping integration (JagoKurir) - Voucher/reward configuration | Enhance merchant efficiency and provide a central control panel. | Active/Planned |
| JagoKurir | Shipping aggregator specifically for social sellers, offering multi-courier aggregation and COD services for 3PL shipping bookings. | - Aggregated courier services - COD auto-reconciliation - Shipping label customization (hide seller info, remove FLIK branding) | Streamline logistics and improve delivery operations. | Active |
II. Shopper & Conversion Suite
Services focused on enhancing the shopper experience, driving direct-to-consumer (D2C) sales, and fostering loyalty.
| Product/Service Name | Description | Key Components/Features | Strategic Goal | Status |
|---|---|---|---|---|
| FLIK Shopper App | Mobile application for tracking orders, product discovery, and managing transactions and rewards. | - Order tracking - Product discovery - Transaction management - Reward wallet - Personalized dashboard | Enhance shopper engagement and retention. | Approved |
| 1-Click Checkout | Conversion optimizer for seamless checkout experiences. Includes FLIK-issued vouchers and cross-merchant rewards. | - SDK for Shopify/WooCommerce - Instant storefront links Promotions Tool: - FLIK-issued vouchers - Rules-based voucher application - FLIK-funded rewards - Cross-merchant points | Maximize conversion rates during checkout & foster loyalty. | Active |
III. Shopper Facing Products
Directly customer-facing applications designed for user interaction and engagement.
| Product/Service Name | Description | Key Components/Features | Strategic Goal | Status |
|---|---|---|---|---|
| FLIK Shopper App | Native iOS and Android application for user access to FLIK ecosystem. | - User management - Transaction processing - Content discovery - Offline capabilities | Provide on-the-go access to FLIK functionality. | Active |
IV. Foundational Services
Underlying services and infrastructure that support all FLIK products.
| Product/Service Name | Description | Key Components/Features | Strategic Goal | Status |
|---|---|---|---|---|
| FLIK Core Platform | The foundational infrastructure and services powering all FLIK products. | - Authentication & Identity Management - Data Management - API Gateway - Security Framework | Underpins all FLIK offerings, ensures scalability and security. | - |